Cianbro Drives Operational Value, Asset Visibility With Infor M3

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that Cianbro Corporation has successfully implemented Infor M3 Equipment to enhance core operations throughout the organization. Cianbro is a self-performing, employee-owned, merit-shop construction company that is headquartered in Pittsfield, Maine. In an effort to modernize operational efficiencies and replace homegrown applications, Cianbro had undertaken a search for a forward-thinking software vendor that could provide an end-to-end process management platform. This search ultimately led decision-makers to engage Infor, and more specifically, Infor M3, an enterprise resource planning (ERP) solution that is designed to manage complex environments. The implementation, which was recently completed, is purposefully designed to heighten asset visibility, streamline warehouse management, reduce procedural complexities and lay the foundation for forward-thinking technologies that will create value-driven growth within the organization.

“As a construction company, our Team Members are focused on delivering a high level of service to our jobsites and clients.  To do this most efficiently, they need feature-rich technology that offers a holistic view of our equipment and business processes. With Infor M3 Equipment, we not only gain ease of use but are better able to manage the lifecycle of our equipment, tracking it from acquisition to rental and return,” said Russ Rodrigue, CIO, Cianbro. “Infor’s strategic roadmap of value-driven applications aligns with our long-term goals for displacing homegrown applications with forward-thinking disruptive technologies.”

With the implementation of Infor M3 Equipment, Cianbro is now able to automate processes and reduce complexities that impact everyday operations. Before utilizing Infor M3, many of these processes were based primarily on manual data entry, spreadsheets or paper-based tracking systems. For a company with over 16,000 assets constantly on the move, this was no longer a feasible operating model. Before upgrading to Infor M3, a task such as taking a new equipment rental order could involve multiple Team Members collecting significant information about a wide range of equipment, small tools, forms and consumables via email, spreadsheets or paper forms, which added to the complexity of an already fast-paced warehouse and maintenance facility. Using Infor M3, Cianbro is able to efficiently take equipment orders, determine equipment availability, establish picking and packing plans for shipping, manage 3rd party rentals and sales and reduce equipment downtime for required maintenance. Warehouse Mobility may provide the most immediate value by allowing Team Members to quickly track when equipment is returned or in need of repair or transfer to another facility or job site – a process that was once primarily paper driven is now automated, creating greater organization-wide visibility.

A major objective for Cianbro was aligning the organization with a technology vendor that could demonstrate core industry competencies, while still offering a growth-based value proposition. According to Rodrigue, one of the major draws of Infor as a solution partner is the ability to deliver industry-specific applications that touch upon each aspect of the business, thereby providing tools to improve performance, reduce costs, and access great asset information.

“Cianbro stands out as a strong industry-oriented example of how a strategic technology investment can fundamentally fortify key operational methods. For years, Cianbro had successfully functioned using time-intensive manual data entry and tracking. With Infor M3, they are able to automate many of these processes and reallocate resources to better serve their customer base,” said Andreas Hellström, senior director, Industry & Solution Strategy, Equipment, Infor. “Cianbro has expressed a very thoughtful approach for enhancing the company-wide technology portfolio for years to come, and we look forward to building upon our flourishing partnership.”